Audiofy Privacy Policy

Last Updated: July 2026

1. Information We Collect

We collect personal information to provide you with Audiofy’s mobile app features, including audiobook playback, chat, calls, chatbot, and subscriptions. This includes your name, email address, payment details for subscriptions, and preferences provided during account setup or app use. We also collect usage data, such as listening history, chat interactions, and call logs, to enhance your experience.

2. How We Use Your Information

Your information enables us to deliver and improve Audiofy’s services, such as personalized audiobook recommendations, seamless chat and call functionality, and tailored chatbot responses. Subscription data is used to manage your account and provide premium content access. We do not sell or share your personal data with third parties without your explicit consent, except for payment processing or legal requirements.

Audio generated with Audiofy’s voice features carries an inaudible watermark that identifies the generating account. The mark is an opaque value meaningful only to Audiofy — it contains no personal information and cannot be read by anyone else. We use it solely to attribute misuse of generated audio (such as impersonation) to the account that generated it. It remains detectable in excerpts of roughly two seconds or longer, including after common edits such as re-encoding, volume changes, or trimming. Only generated audio is marked; your own recordings and imported media are never watermarked.

3. Data Security

We prioritize your data’s security. Your information is stored on secure servers, and we use industry-standard encryption for data transmission, including chats, calls, and payment details. We regularly update our security practices to protect your information.

When you ask the in-app assistant a question about your content, your question and the relevant text passages are sent to our servers transiently, for generating the answer only: they are processed in memory, are not stored, and are not written to server logs. Your stored chats remain end-to-end encrypted.

4. Cookies and Tracking

Audiofy’s mobile app uses device identifiers and analytics tools to improve performance, remember preferences, and track usage, such as audiobook listening habits. You can manage tracking preferences in your device settings, though this may impact some app features.

5. Third-Party Services

We partner with third-party services for payment processing, analytics, and chatbot functionality. These providers adhere to strict data protection standards and only access necessary data to perform their services. They are prohibited from using your data for other purposes.

6. Your Rights

You can access, correct, or delete your personal information stored by Audiofy. You may also request restrictions on data processing or object to certain uses, like personalized recommendations. Manage these rights via the app’s settings or contact us directly.

When you delete your account, it is deactivated immediately, you are signed out on every device, and you can restore it by signing in again within 30 days. If you prefer, choose “Skip the 30-day window and delete immediately” in the delete-account dialog (Profile) to skip the 30-day window and delete everything right away; this cannot be undone. After the 30 days, a daily clean-up permanently deletes your account and its data — content, conversations, media, and search indexes. Records of purchases and credit transactions, and the watermark identifiers embedded in audio you generated, are retained in anonymised form (with no link to you) to meet accounting, audit, and misuse-attribution obligations.

7. Subscription Data

For premium subscriptions, we process payment information through secure third-party payment processors. We do not store your full payment details. You can manage or cancel subscriptions anytime via the app’s account settings.

8. Changes to This Privacy Policy

We may update this policy to reflect changes in Audiofy’s mobile app or legal requirements. Updates will be posted in the app, and we’ll notify you via email or in-app alerts for significant changes.

9. Contact Us

For questions about this privacy policy or how Audiofy handles your data, reach us at support@audiofy.app.